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Frequently Asked Questions

Do I need to straighten up my home before you arrive?

Absolutely not. We want to be able to evaluate the space based off how it looks on a daily basis. This way we can properly assess what the best storage solutions and organizational systems will work best for your space and needs.

My whole house needs organizing. How do I figure out where to start?

Well, asking for help from one of our knowledgeable Expert Professional Organizers is a great place to start! We always suggest to our clients that we either start in the most frequently used areas that tend to collect the most clutter (i.e. living room, kitchen, entry ways, etc.) OR the areas that would give you some peace and calmness in the chaos and allow you to breathe a little more freely (i.e. your bedroom, a reading nook, a garage you want to turn into a workout space, etc.).

How long does the organizing process take?

The length of your project is dependent on the number of spaces that need tackling, the amount of clutter, the speed in which a client may take to sort and the number of organizers involved in the process which will inevitably affect the speed in which the project is completed. During one of our consultations, we can more thoroughly assess your space and give you a breakdown estimate of hours and organizers needed based off of each room.

Why should I hire one of Creating Clarity’s Expert Professional Organizers to help me with my clutter?

Just like hiring a personal trainer, our organizers are here to bump up your home organization and functionality to the next level! We help you to re-gain order in a space that may currently feel in shambles and put easy to follow systems into place that will help you maintain the organization. Keep in mind that it takes years to gain the weight of clutter, and it’s not always easy to start the process of de-cluttering alone or without proper guidance.  We have organizers that are CPO® certified, have trained and coached in organizing homes and have worked in many different situations to gain special insight to de-stress you from the mess!

Do I have to maintain the systems or do you come back to do that?

The systems we put into place are easy to follow and maintain but with everything it does take attention every now and then to keep your organization up to speed.  This is why we have the Clarity Checkup Maintenance Plan™ where we come in once per month or every other month to make sure everything is in order and to adjust any systems that may need updating.

What are your hours?

We generally schedule most of our on-site work on Tuesdays thru Fridays. We do have some Saturday slots available upon request. In order to give our extremely hard working organizers time for their lives and families we honor Sunday and Mondays as days off for them however the office is open on Mondays for any questions you may have and we can also be reached via email at any time and will respond within 24 hours.

Do you make a commission by using certain products for storage solutions?

No. Creating Clarity® wants to figure out the best solutions for your current situations and no one product is necessarily the best fit for every client. With that being said, we use many different products from various stores to best suit your own personal needs.

Do I need to be there for the entire session?

No, but we do ask that our clients are available at the beginning and end of each session to talk starting game plan and then do a walk through before our organizers leave site to make sure you know where everything is even if the project isn’t 100% finished. We also find that the project moves along a lot faster if the client is available for the sorting of items but other than that once we have our game plan together we will just keep our clients informed as to the progress of each session and reach out if we have any questions for them.  We NEVER throw anything out without the client giving the final say.  Of course, if a client wants to be fully involved in the process we welcome that as well.

Will my session remain confidential?

YES! Our E.P.O.’s have all had complete background checks and all sign strict non-disclosure agreements so we take our client’s privacy and confidentiality very serious.  Also, as being a member of NAPO® we adhere to a strict code of ethics which is as follows:

  • I will keep confidential all client information, both business and personal, including that which may be revealed by other organizers.
  • I will use proprietary client information only with the client’s permission.
  • I will keep client information confidential and not use it to benefit myself or my firm, or reveal this information to others.

Contact Creating Clarity®

Servicing City of Los Angeles and Surrounding Area for the past 11 years